Shipping Policy
1. Order Processing Time:
All orders are processed within 2–4 business days.
2. Standard Shipping Time:
Domestic Shipping (US only, excluding major islands): Free shipping on orders over $35.99. Orders under $35.99 incur a flat $4.99 fee. Delivery typically takes 4-7 business days.
United Kingdom: Free shipping on orders over £29.99. Orders under £29.99 incur a flat £4.99 fee. Delivery typically takes 7-12 business days.
Europe: Free shipping on orders over €35.99. Orders under €35.99 incur a flat €4.99 fee. Delivery typically takes 7-12 business days.
Other International Locations: Free shipping on orders over $35.99. Orders under $35.99 incur a flat $4.99 fee. Delivery typically takes 10-15 business days.
Please note that the recipient is responsible for any customs or import duties.
3. Shipping Restrictions:
Please note, we do not ship to P.O. Boxes, military, or protected areas. We appreciate your understanding.
4. Shipping Fee:
- Free shipping is available on orders over $35.99.
- Orders under $35.99 may incur a standard shipping fee of $4.99.
5. Important Notice:
Please note that delivery times may be affected by circumstances outside our control, such as public holidays, severe weather, or other unforeseen events.
6. Our shipping address:
(1) 1969 Lowney Way, San Jose, CA 95131, USA
(2) 花園街 RM12, 20/F, Ho King Comm CTR, 2-16 旺角 Kowloon Hong Kong SAR, 999077, China