📦 Returns (if applicable)

We accept returns of products. Customers have the right to request a return within 30 days after receiving the item. To be eligible for a return:

  • The item must be unused and in its original condition.

  • The product must be returned in its original packaging.

  • A receipt or proof of purchase is required to complete the return.

Before sending any return package, please contact our customer support at support@gripvolt.com to confirm the correct return address.

⚠️ Do not send the product back directly to the shipping address without prior authorization, or your return will not be accepted or refunded.

If your return meets the conditions, please contact us at support@gripvolt.com to obtain the return details.

đź“ť Notes

  1. Customized or personalized items are not eligible for the 30-day return policy.

  2. If the return is caused by customer reasons (e.g., no longer needed), the customer is responsible for the return shipping cost.

  3. If the return is due to our fault (e.g., damaged or incorrect items received), we will bear the shipping cost.

  4. No restocking fees will be charged for returned products.

đź’° Refunds (if applicable)

Once your returned item is received and inspected, we will send you an email notification. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 1-8 business days, and a credit will automatically be applied to your original payment method.

⌛ Late or Missing Refunds

If you haven’t received your refund yet:

  1. First, check your bank account again.

  2. Then contact your credit card company—it may take some time before the refund is officially posted.

  3. Next, contact your bank. Processing times may vary.

If you’ve done all of this and still have not received your refund, please contact us at support@gripvolt.com.